Flight: Korean Air KE 11 from Seoul to Los Angeles
Duration: 11 hours
Aircraft: A388(Airbus 380-800)
Class: Business (Prestige Class)
Seat: 20D (Middle row bulhead seat with direct aisle access in rear cabin)
Seat Specification: Flat Bed, Seat pitch: 74 “. Seat width: 21.6 ”
Korean Air operates both Airbus 380 and Boeing 777-300ER on Seoul – Los Angeles long-haul route. My flight was operated on a double-decker A380 with 2 x 2 x 2 configuration in business class throughout the upper deck. There are 3 cabins on the upper deck, all business class and I was in the rear cabin.
The dining menu was very underwhelming when you realize that there are 3 beef entrees out of 4 choices!! I chose Korean style “Bulgogi” as my main entree.
The Bulgogi was quite ordinary, clearly lacking much flavor.
I was having trouble falling asleep so went to the back of the rear-cabin where I requested a Vodka Collins from the FA acting as bartender. He poured me a very delicious drink and I can honestly say it was better than any Vodka Collins I had ever had on the ground!!
I laid out my seat in bed mode and went to sleep for about 5 hours.
The crew started serving breakfast about 2 hours before landing.
Bottomline:
Seat: ***
Service: ***
Food: **
I had the bulkhead seat in rear cabin without a seatmate so it wasn’t too bad. However, the product is not competitive any more for longhaul flights. Even though they advertise the seat as fully flat, it had a little kink in the middle and did not feel that comfortable. I still had an overall good night sleep.
The service was mediocre for the flight. I had similar experience on the previous BKK-ICN segment on Korean Air also.
I was very disappointed with the lack of menu choices on this flight. Whoever thought of putting 3 beef options out of 4 available? Among all the Asian carriers I have traveled in Business class so far, I would confidently put Korean Air at the bottom when it comes to catering.